The harmonious development of the vacation club industry requires not only market mechanisms for effective sale of timeshare products but also development of appropriate civil society institutions, namely those that protect the rights of Russian timeshare owners, expert communities and professional associations.
So, the Rustime Association was founded for protecting the rights and interests of Timeshare product owners and Timeshare industry participants. The Association’s prime goal is to support and develop the modern tourism industry infrastructure in Russia and integrate Russian tourism into the global tourism system. Another important focus is to provide legal and informational support, protecting the rights and interests of Russian tourists and timeshare owners both in Russia and abroad.
The underlying principles of the Rustime Association are based on analysis of the timeshare market in Russia and globally, a study of the international experience of non-profit timeshare associations, and a review of the existing terminology and contractual framework of the timeshare market.
It is urgent for a civilized timeshare market to be formed in Russia, this requiring concerted public efforts, above all by vacation club certificate holders, public agencies and interested Russian businesses and experts involved in the tourism and hospitality sector.
NPO Rustime stands ready to assist individual holders of timeshare certificates in asserting their rights, to provide informational support, organize educational and outreach programmes for improving services on Russia’s timeshare market and gaining a strong international reputation for this.
Supervisory Board and Expert Council
An important role in the Association is played by the Supervisory Board and Expert Council, featuring DSCs in economics and political science, representatives of the tourism industry, State Duma and Federation Council deputies, security service and law enforcement veterans.
Through combined efforts and in-depth knowledge, the Rustime Association is ready to tackle challenges and address issues arising in many areas of tourism, including the timeshare industry.
Documents, programmes, initiatives
Timeshare owner’s technical and legal passport
Rustime Association specialists have drawn up a special document called a timeshare technical and legal passport (TLP) and created a unified register of timeshare certificates.
Life is dynamic and constantly changing. Your needs vary as your circumstances alter. An ownership certificate for property in club hotels is a luxury item. It guarantees an exclusive vacation, but your ideas of luxury and comfort might change over time, you might need more spacious accommodation, you might wish to exchange or sell your certificate.
The market keeps developing products that look like but are not actually timeshares (seasonal club offers, customer loyalty programmes offering discounts on future vacations). To preclude fraud and other illegal actions against owners, a technical and legal dossier (TLD) for timeshares has been developed and a single database has been created for certificates with fully confirmed ownership rights. Certificate holders, clubs and other parties to transactions involving timeshare certificates are spread throughout the world. Any action involving a timeshare requires regular confirmation of several things, including information about the owner, market price, full annual maintenance payment, etc. A timeshare’s technical and legal dossier (TLD) contains the crucial information about your property. Having such a dossier guarantees that any transactions with the certificate (sales, exchange) are safe, legal and actually possible.
WHAT IS IT?
In order to conduct any transaction with a timeshare, the relevant rights need to be confirmed. A technical and legal dossier is a standardized document containing all the confirmed information about the owner and the owner’s rights to the property:
- Confirmed right to purchase;
- Specifics and timeframe of the property’s use;
- Technical details of the property;
- Nature of membership;
- Ownership responsibilities;
- Vested rights;
- Regulated rules of certificate ownership;
- List of grounds for contract dissolution by each party;
- Key legal materials;
- Financial information.
WHAT DOES IT LOOK LIKE?
The document is issued both electronically and in hard copy. The hard copy is executed on official letterhead, the electronic version in.pdf format. Both the hard copy and the e-copy of a timeshare’s technical and legal dossier are certified by the seal and signature of the specialist that issued the dossier.
According to the experts, a unified database and development of procedures for official examination of certificates will effectively put an end to the vagaries of the timeshare market not only in Russia but also in most of the former Soviet Union countries. Rustime’s key objectives include taking on the main burden of handling legal issues of any complexity, attracting both big and small hospitality businesses to develop the vacation club business on the internal market of the Commonwealth of Independent States, and other issues that will foster civilized business in this area.